Submit Meter Reading


HTTPS is the robust internet protocol used for a variety of secure applications such as on-line banking. Citywide is pleased to offer several convenient ways of reporting your meters. You must report your meters on schedule, typically monthly, to ensure accurate billing.

The most convenient option is our Customer Support Web Portal, which gathers and reports meters automatically on an ongoing basis with no intervention or action required by you. For all other choices, we will send you a fax with your meter reporting schedule reminding you to report your meters in the method of your choice. Following are details on meter reporting options:

Report your meters directly on our web site. You can obtain the machine meter by visual inspection or through free software utilities for connected machines.

Sign up to receive automated email notification when it’s time to report meter reads. Sign up by calling (877) 858-2524 or email


Click here for instructions

Equipment info: